Independent Viking kitchen appliances only
Mon–Fri, 8am–6pm Sat, 9am–4pm
Independent · Jacksonville, FL · Viking kitchen appliances only
A professional range is a few hundred pounds of steel, cast iron and insulation wrapped around an electrode gap, a sensor and a gasket. The mass outlives the house. The small parts are what we get called for, and in this county they are attacked by summer heat, salt air and storm-season voltage long before they ever wear out. Viking Range, LLC builds that equipment — ranges, ovens, built-in refrigeration and dishwashers — and this shop takes in that make and no other.
Shop rating plate
Foundry Line
Local load
Duty
A condenser can only reject heat into the air around it, and for roughly half the year that air is hot. Units in garages, on lanais and behind blocked toe grilles run a far higher duty cycle than the design case, so they age in calendar time rather than in hours. That is why we pull the grille and look at the coil first, every time.
Salt
East of the Intracoastal — Jacksonville Beach and Atlantic Beach — the air carries salt year round. It finds condenser fins, hinge pins and the seam behind a stainless handle. A refrigerator that runs long and warm out there is usually a fin problem, not a compressor problem.
Surge
Roughly sixty-eight thunderstorm days a year. Control boards rarely die on the strike itself; they die weeks later, from the relay contacts and supply components a dozen smaller events already cooked. That gap is why the fault looks random.
The line
Ranges & Rangetops
Burners that will not light, ovens that drift off setpoint, and doors that no longer seal. Sealed burner and oven work on Viking ranges.
Wall Ovens
Elements that open up, sensors out of range, and doors that will not stay square. Single and double wall ovens, built in.
Built-In Refrigeration
Warm boxes, iced-up evaporators, noisy condenser fans and doors that no longer pull shut. Built-in and freestanding refrigeration.
Dishwashers
Blocked spray arms, drain pumps full of glass grit, and dishes that come out chalky. Built-in dishwashers, diagnosed in the order the water travels.
Ventilation & Hoods
Blowers that roar without clearing smoke, dead speed settings, and dampers that never open. Wall, island and insert ventilation.
Undercounter & Wine
Wine cabinets drifting off setpoint, beverage centers icing up, and undercounter ice machines skipping harvests. Small boxes in very tight spaces.
The bench list
Comes in
Does not
A range hood is kitchen equipment and we work on it: blower, speed control, damper, baffle filters and the duct that serves the cooking suite. A make-up air path, a furnace, an air handler or a house duct system is a mechanical contractor, and we will say so on the phone.
One more thing worth saying plainly, because the map keeps confusing it: there is a small town called Viking in Indian River County, roughly two hundred miles south of here, and none of this is about it. Viking Range, LLC is the manufacturer whose ranges, ovens, refrigeration and dishwashers sit in Duval County kitchens, and those appliances are the only thing this shop opens.
What it costs
The visit and the whole diagnostic sequence are $80 flat, and that comes off the bill the moment you approve the work. The work below has run $200–$970 in parts and labor after that, and the figure on your estimate is written down before a part is ordered.
| Work | Parts and labor |
|---|---|
| $80 diagnostic | Flat, credited toward the repair |
| Igniter or burner assembly | $200–$530 |
| Oven thermostat or heating element | $200–$570 |
| Control board or touch panel | $410–$970 |
| Refrigeration fan or defrost system | $240–$650 |
A band is where the work has landed, not a quote. You get a written estimate before any part is ordered or any tool comes out. 90 days on labor, 365 days on parts. The whole table is on the pricing page.
Local conditions
Riverside, Avondale, Old Ortega, San Marco have kitchens laid out between the 1900s and the 1930s: undersized cabinet openings, no dedicated 20-amp circuit at the counter, and pine subfloor over a crawl space that has moved for a century. A heavy professional range in one of those rooms is a fitting job before it is a repair job, and a chassis sitting on a floor that dips will never hold a square door no matter how the hinges are set.
The southside and Mandarin are the opposite problem. Newer houses are built tight, so a high-capacity blower has to pull its air volume out of a sealed envelope and starves; the hood roars and the smoke still crosses the room. Island cooking suites put the duct up, across and out through several elbows. And a second refrigerator in an unconditioned Mandarin garage runs a duty cycle nothing indoors ever sees.
Knowing which of those two rooms you are in changes what we bring, how long we book, and whether the honest answer is a part, a carpenter or a mechanical contractor. We would rather tell you that at the diagnostic than after you have paid for a blower. When the answer is mechanical — heating, air conditioning, or a make-up air path cut into the envelope — it is not our work and we do not take it on. The 1920s San Marco openings and the salt on an Ortega condenser are.
Sector, ZIP, build era
Fixed before we start
Diagnostic
Flat $80 diagnostic. It is credited toward the repair if you approve the work.
Estimate
You get a written estimate before any part is ordered or any tool comes out.
Warranty
90 days on labor, 365 days on parts. Genuine OEM parts only.
From the bench
Shop Note 006
Two years covers the whole refrigerator, the sealed system runs longer, and the plate inside the cabinet decides which filter or part is right.
Shop Note 007
Most Viking freezer codes are door, temperature or cleaning alarms you can clear, but a sensor code that will not reset needs a technician.
Shop Note 005
A board that died during a storm and a board that has been getting stranger for months are two different repairs. The history matters.
Asked on the phone
What customers said
4.3 out of 5, across 77 published customer reviews. Read every one of them.
Both hood lights and the middle fan speed quit at the same time, which sounded expensive to me. It was the switch panel. He had one on the van and the whole visit took less than an hour.
Gervase U.
The door had stopped sealing and the heat was going into the room instead of the food. Sagging hinge springs, both replaced. Getting the unit out of a plaster opening without a crack took him a while.
Tobias W.
The undercounter ice unit was making cubes that stuck together in one lump. He cleaned the mould, sorted the water level at the trough and set the harvest interval. Loose cubes again, and no part needed.
Lucinda V.
Where we stand
Foundry Line Appliance is an independent shop. EPA Section 608 certified technicians for sealed-system refrigerant work. Licensed and insured in the State of Florida.
Book the visit
Viking only. Duval County, citywide. Flat $80 diagnostic. It is credited toward the repair if you approve the work.