How far out of Jacksonville do you come?

40 miles, which covers Duval County, citywide. The sector pages below set out what changes inside that radius: the age of the kitchen, the width of the opening, the length of a hood duct and whether the counter has a circuit of its own.

What does a call anywhere in the county cost?

$80 flat to come out and find the fault, and that comes off the bill the moment you approve the repair. Past that the job lands in a band: igniter or burner assembly $200–$530, oven thermostat or heating element $200–$570. You get a written estimate before any part is ordered or any tool comes out. Every repair carries 90 days on labor and 365 days on parts.

How long is the repair covered?

90 days on labor and 365 days on parts from the invoice date. Genuine OEM parts only. If the fault we repaired comes back inside the term, the return visit is ours and there is no second diagnostic fee. A different fault in the same appliance is a new diagnosis and we tell you that on site.

Do you work on anything other than Viking?

No. Viking Range, LLC builds kitchen appliances — ranges, rangetops, wall ovens, built-in refrigeration, ventilation hoods and dishwashers — and that equipment is the whole of what this shop takes in. One make means the parts on the van, the manuals and the failure patterns are the ones we see every week. We are an independent repair shop.

What happens on the first visit?

The technician runs the full diagnostic sequence on the appliance, shows you what he measured, and writes the estimate before anything is ordered. That is the $80, and it comes off the repair. Calls run Mon–Fri, 8am–6pm and Sat, 9am–4pm. EPA Section 608 certified technicians for sealed-system refrigerant work.

Duval County, citywide.

Sectors, by what the kitchens do to the appliance

We split the county by housing stock, because the age of a kitchen decides how the appliance was fitted and how it comes back out.

White service van at the kerb of a shaded residential street with its side door slid open on the toolboxes — The county splits into a handful of sectors that change how a call runs.

By housing stock

Which part of the county are you in?

Sector 32256

Viking Hood Starved of Air in Deerwood

Late-model southside houses built tight, where a big blower has nowhere to draw make-up air from and one kitchen carries five separate systems.

Sector 32207

Viking Range in a Tight San Marco Kitchen

1920s kitchens, openings narrower than the appliance, and counter circuits that were never dedicated. Fitting work first, parts work second.

Sector 32205

Viking Range in a 1910s Riverside Kitchen

A professional range in a bungalow kitchen built before the appliance existed. Long duct runs, shared circuits, and floors that have moved for a century.

Sector 32210

Viking Condenser Fins and Ortega Salt Air

A 1900s–1930s peninsula neighborhood where condenser fins, hinge pins and levelling hardware age faster than the same parts four miles inland.

Sector 32223

Viking Garage Refrigerator Warm, Mandarin

Large kitchens, island hoods on long duct runs, and a lot of refrigeration installed in garages and lanais the house never cools.

Also covered

Communities we run calls in

Deerwood
Deercreek
Glen Kernan
Pablo Creek Reserve
Queen's Harbour
Epping Forest
San Marco
Riverside
Avondale
Ortega
Mandarin
Bartram Park
Baymeadows
Arlington

What it costs

What does a repair cost across Duval County?

The visit and the whole diagnostic sequence are $80 flat, and that comes off the bill the moment you approve the work. The work below has run $200–$970 in parts and labor after that, and the figure on your estimate is written down before a part is ordered.

Typical repair bands, Viking equipment, parts and labor together.
Work	Parts and labor
$80 diagnostic	Flat, credited toward the repair
Igniter or burner assembly	$200–$530
Oven thermostat or heating element	$200–$570
Control board or touch panel	$410–$970
Refrigeration fan or defrost system	$240–$650

A band is where the work has landed, not a quote. You get a written estimate before any part is ordered or any tool comes out. 90 days on labor, 365 days on parts. The whole table is on the pricing page.

Asked on the phone

What do callers ask about the area?

How far out of Jacksonville do you come?: 40 miles, which covers Duval County, citywide. The sector pages below set out what changes inside that radius: the age of the kitchen, the width of the opening, the length of a hood duct and whether the counter has a circuit of its own.
What does a call anywhere in the county cost?: $80 flat to come out and find the fault, and that comes off the bill the moment you approve the repair. Past that the job lands in a band: igniter or burner assembly $200–$530, oven thermostat or heating element $200–$570. You get a written estimate before any part is ordered or any tool comes out. Every repair carries 90 days on labor and 365 days on parts.
How long is the repair covered?: 90 days on labor and 365 days on parts from the invoice date. Genuine OEM parts only. If the fault we repaired comes back inside the term, the return visit is ours and there is no second diagnostic fee. A different fault in the same appliance is a new diagnosis and we tell you that on site.
Do you work on anything other than Viking?: No. Viking Range, LLC builds kitchen appliances — ranges, rangetops, wall ovens, built-in refrigeration, ventilation hoods and dishwashers — and that equipment is the whole of what this shop takes in. One make means the parts on the van, the manuals and the failure patterns are the ones we see every week. We are an independent repair shop.
What happens on the first visit?: The technician runs the full diagnostic sequence on the appliance, shows you what he measured, and writes the estimate before anything is ordered. That is the $80, and it comes off the repair. Calls run Mon–Fri, 8am–6pm and Sat, 9am–4pm. EPA Section 608 certified technicians for sealed-system refrigerant work.

What customers said

After a call in these sectors

4.3 out of 5, across 77 published customer reviews. Read every one of them.

Water was pooling under the crisper and freezing into a sheet I had to chip out. He flushed the drain, fitted a new grommet at the outlet, and showed me what came out of the line.
Cecily N.2026-07-29
The wine cabinet drifted several degrees warm and the display kept flickering. He found the door switch reading closed intermittently, so the fan logic never settled. New switch and the readout is steady.
Rowan H.2026-04-08
Both zones in the wine unit had drifted toward each other and neither held. He found one evaporator fan dead and the other struggling, replaced both, and the two zones now sit where they are set.
Ezra L.2026-03-05

Book the visit

Tell us the model. We bring the part.

Viking only. Duval County, citywide. Flat $80 diagnostic. It is credited toward the repair if you approve the work.

Call +1 (904) 605-5889 Book online What to have ready

Diagnostic: $80 flat
Labor: 90 days on labor
Parts: 365 days on parts
Weekdays: Mon–Fri, 8am–6pm
Saturday: Sat, 9am–4pm